[cisco-voip] Firmware 8.3.4SR1

Ryan Ratliff rratliff at cisco.com
Fri Mar 28 17:01:05 EDT 2008


You may want to get a sniffer capture to see if the phone is being  
told to launch the services menu via xml.

-Ryan

On Mar 28, 2008, at 4:10 PM, Joel P wrote:

I hope I didn’t speak too soon.

Just got a complaint from the customer I upgraded the firmware. They  
are saying that while on a call the services screen keeps popping up  
on the phone and they have to hit the exit key and supposedly it just  
started this week. That doesn’t sound right, but I have to take their  
word for it for now.

They are also running a Citrix app that works with the services so im  
hoping it is that and not the upgraded firmware.

I haven’t seen it in person and wont be out to the site till Mon.



Joel P



From: Ed Leatherman [mailto:ealeatherman at gmail.com]
Sent: Thursday, March 27, 2008 4:55 PM
To: Stu Packett
Cc: Joel P; Cisco Voice
Subject: Re: [cisco-voip] Firmware 8.3.4SR1



Sounds promising, thanks guys

On Thu, Mar 27, 2008 at 4:49 PM, Stu Packett <spackett at gmail.com> wrote:

I updated my 7945, 7975, 7970, and 7971 phones this week.  So far, no  
problem.  It resolved an issue we had with our directory and removed  
the intercom history (which was an annoyance to my users).

On Thu, Mar 27, 2008 at 1:30 PM, Joel P <tman701 at gmail.com> wrote:

I updated about 200 sets earlier this week. No issues so far, noticed  
about the intercom history, wasn't really a problem at this customers  
site though.

Had tested it before with 2-3 sets and saw no issues so I upgraded  
the rest of them.



Joel P



From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip- 
bounces at puck.nether.net] On Behalf Of Ed Leatherman
Sent: Thursday, March 27, 2008 3:43 PM
To: Cisco Voice
Subject: [cisco-voip] Firmware 8.3.4SR1



Anyone running 8.3.4SR1? Any major issues? I see they got rid of the  
intercom history.

-- 
Ed Leatherman
Senior Voice Engineer
West Virginia University
Telecommunications and Network Operations



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-- 
Ed Leatherman
Senior Voice Engineer
West Virginia University
Telecommunications and Network Operations

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