[cisco-voip] shared Voicemail

Scott Voll svoll.voip at gmail.com
Thu May 1 22:47:12 EDT 2008


another option is to make it a Call handler and put everyone into a
distrubution list and have the message sent to them all.

Scott
On Thu, May 1, 2008 at 1:22 PM, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:

>  There are two key components when setting up shared mailboxes. The first
> is alternate extensions and the second is MWI extensions (in the Messages
> section). The first allows a user to programme his RNA/RB target to the
> voicemail pilot and have the caller directed to the shared voicemail box.
> This also allows a phone to dial the voicemail pilot and automatically be
> directed to enter the password. This is by far the easiest way to do it.
> However, there is one caveat, if you are using Unity as your AA, calls are
> only directed to the primary extension not to the alternate extension if the
> alternate extension is entered. The MWI extension allows you to extend the
> signaling to other phones and is indepenent of the alternate extension
> entries. If you want MWI on the phone you have to add it as an MWI
> extension. An X indicates the primary extension.
>
> The other way to do shared voicemail boxes is to point a callhander or
> internet subscriber to the shared voicemail box. This allows you to use
> Unity as your AA and continue to send calls to the phone but still have
> voicemail. In this case they will have to enter the extension of the mailbox
> when signing in.
>
>
> Lelio
>
> --------------------------------------------------------------------------------
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> Java-Clavis-Domus Theorem: The ability to keep your hands on the home keys
> is inversely
> related to the amount of caffeine ingested in the last 30 minutes.
>
>   ----- Original Message -----
> *From:* Akaal singh <akaalvoip at googlemail.com>
> *To:* Cisco-VoIP PuckNetherNet <cisco-voip at puck.nether.net>
> *Sent:* Thursday, May 01, 2008 4:12 PM
> *Subject:* [cisco-voip] shared Voicemail
>
> I am trying to set up a General Voice mail that a group of people can
> access. The DN for this number will only be used for Voice mail, so the plan
> is if everyone is busy the call can go to the Voice mail then some one can
> answer this. The user will not have the Voice mail as a shared Line on the
> Phones. Is there a way of calling unity and listening to the voicemail ?
>
> can this work also work with MWI ?
>
> Thanks in advances
>
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