[cisco-voip] Integration Call Manager to Cisco Unity Express

Ignacio Lorenzo ilorenzo at grupoica.com
Tue May 6 04:15:40 EDT 2008


Hi,

 

This is my CUE version

 

CUE01> show software versions

Installed Packages:

 - Installer  2.2.1

 - Thirdparty  2.3.2

 - Bootloader (Primary)  2.1.2

 - Infrastructure  2.3.4

 - Global  2.3.4

 - GPL Infrastructure  2.3.0

 - Voice Mail  2.3.2

 - Bootloader (Secondary)  2.1.2

 - Core  2.3.4

 - Auto Attendant  2.3.0

 

How can I use the Initialization Wizard to connect Call Manger 6.0 to
CUE?

 

Thanks

 

________________________________

De: Steve G [mailto:smgustafson at gmail.com] 
Enviado el: lunes, 05 de mayo de 2008 20:00
Para: Ignacio Lorenzo
CC: cisco-voip at puck.nether.net
Asunto: Re: [cisco-voip] Integration Call Manager to Cisco Unity Express

 

Are your CTI ports and RPs associated to the jtapi user that CUE uses?

 

I would use the Initialization wizard as it is much easier and only take
a few minutes.

 

On 5/5/08, Ignacio Lorenzo <ilorenzo at grupoica.com> wrote: 

Hi,

 

I have a problem to integrate Unity Express with Call Manager 6.0.

 

I have configured my Unity Express via CLI, and I have created the CTI
ports and CTI Route points but these ports do not register in the Call
Manager.  I do not know what the problem can be.  

 

Attached my Unity Express configuration. 

 

as soon as possible It is a urgent subject

 

Thanks

 

Regards

 

 


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