[cisco-voip] Integration Call Manager to Cisco Unity Express

Pat Hayes pat-cv at wcyv.com
Tue May 6 07:41:09 EDT 2008


http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/compatibility/cuecomp.htm

Ignacio Lorenzo wrote:
> Hi,
> 
>  
> 
> I got to throw the Initialization wizard and it gives me the following 
> error:
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> Can you tell me the relationship of compatible versions between CM and CUE?
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> Thanks,
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> Regards
> 
>  
> 
> ------------------------------------------------------------------------
> 
> *De:* cisco-voip-bounces at puck.nether.net 
> [mailto:cisco-voip-bounces at puck.nether.net] *En nombre de *Ignacio Lorenzo
> *Enviado el:* martes, 06 de mayo de 2008 10:16
> *Para:* Steve G
> *CC:* cisco-voip at puck.nether.net
> *Asunto:* Re: [cisco-voip] Integration Call Manager to Cisco Unity Express
> 
>  
> 
> Hi,
> 
>  
> 
> This is my CUE version
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>  
> 
> CUE01> show software versions
> 
> Installed Packages:
> 
>  - Installer  2.2.1
> 
>  - Thirdparty  2.3.2
> 
>  - Bootloader (Primary)  2.1.2
> 
>  - Infrastructure  2.3.4
> 
>  - Global  2.3.4
> 
>  - GPL Infrastructure  2.3.0
> 
>  - Voice Mail  2.3.2
> 
>  - Bootloader (Secondary)  2.1.2
> 
>  - Core  2.3.4
> 
>  - Auto Attendant  2.3.0
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>  
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> How can I use the Initialization Wizard to connect Call Manger 6.0 to CUE?
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> Thanks
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>  
> 
> ------------------------------------------------------------------------
> 
> *De:* Steve G [mailto:smgustafson at gmail.com]
> *Enviado el:* lunes, 05 de mayo de 2008 20:00
> *Para:* Ignacio Lorenzo
> *CC:* cisco-voip at puck.nether.net
> *Asunto:* Re: [cisco-voip] Integration Call Manager to Cisco Unity Express
> 
>  
> 
> Are your CTI ports and RPs associated to the jtapi user that CUE uses?
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> I would use the Initialization wizard as it is much easier and only take 
> a few minutes.
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> On 5/5/08, *Ignacio Lorenzo* <ilorenzo at grupoica.com 
> <mailto:ilorenzo at grupoica.com>> wrote:
> 
> Hi,
> 
>  
> 
> I have a problem to integrate Unity Express with Call Manager 6.0.
> 
>  
> 
> I have configured my Unity Express via CLI, and I have created the CTI 
> ports and CTI Route points but these ports do not register in the Call 
> Manager.  I do not know what the problem can be.  
> 
>  
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> Attached my Unity Express configuration.
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> as soon as possible It is a urgent subject
> 
>  
> 
> Thanks
> 
>  
> 
> Regards
> 
>  
> 
>  
> 
> 
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> ------------------------------------------------------------------------
> 
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