[cisco-voip] DMA / Application users?

Matthew Saskin matt at saskin.net
Tue May 6 22:21:35 EDT 2008


Yes and no.  The JTAPI  users in use by applications don't have to be 
application users, they can be regular end-users.  I'm not entirely sure 
what the difference is behind the scenes, but I'm sure ryan/wes or 
someone else can comment.

-matt

Scott Voll wrote:
> So you had to recreate an application user for every application you 
> have?  RMUser / Jtapi user for UCCx and AC user for attendent console 
> / Berbee for informacast / etc?
>  
> I'm also AD integrated.
>  
> Scott
>
> On Tue, May 6, 2008 at 11:08 AM, Matthew Saskin <matt at saskin.net 
> <mailto:matt at saskin.net>> wrote:
>
>     We're AD integrated internally and it took our ac user (etc.) and
>     made them regular end-users as opposed to application users.  Once
>     we redid the directory integration post-upgrade, all users were
>     imported as end-users.  I've yet to do a DC directory integrated
>     upgrade myself.
>
>     -matt
>
>
>     Jonathan Charles wrote:
>
>         It should migrate the ac user, et al
>
>
>
>         Jonathan
>
>         On Tue, May 6, 2008 at 10:16 AM, Scott Voll
>         <svoll.voip at gmail.com <mailto:svoll.voip at gmail.com>> wrote:
>
>             I'm just trying to understand the CM 4.1 to 6.1 upgrade.
>              is there something
>             in the DMA process that finds users that are used by
>             applications and makes
>             them application users?  or do I have to manually do this
>             after the upgrade.
>
>             Thanks
>
>             Scott
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