[cisco-voip] DMA / Application users?

Wes Sisk wsisk at cisco.com
Wed May 7 08:37:59 EDT 2008


Application users are only stored in the local CM database in CM5.x and 
beyond.  their accounts are not synched to AD if you choose to perform 
AD integration. Generally they should not be listed in any phone 
directories either.

end users are synched with AD and are listed in directories.

/wes

Matthew Saskin wrote:
> Yes and no.  The JTAPI  users in use by applications don't have to be 
> application users, they can be regular end-users.  I'm not entirely sure 
> what the difference is behind the scenes, but I'm sure ryan/wes or 
> someone else can comment.
>
> -matt
>
> Scott Voll wrote:
>   
>> So you had to recreate an application user for every application you 
>> have?  RMUser / Jtapi user for UCCx and AC user for attendent console 
>> / Berbee for informacast / etc?
>>  
>> I'm also AD integrated.
>>  
>> Scott
>>
>> On Tue, May 6, 2008 at 11:08 AM, Matthew Saskin <matt at saskin.net 
>> <mailto:matt at saskin.net>> wrote:
>>
>>     We're AD integrated internally and it took our ac user (etc.) and
>>     made them regular end-users as opposed to application users.  Once
>>     we redid the directory integration post-upgrade, all users were
>>     imported as end-users.  I've yet to do a DC directory integrated
>>     upgrade myself.
>>
>>     -matt
>>
>>
>>     Jonathan Charles wrote:
>>
>>         It should migrate the ac user, et al
>>
>>
>>
>>         Jonathan
>>
>>         On Tue, May 6, 2008 at 10:16 AM, Scott Voll
>>         <svoll.voip at gmail.com <mailto:svoll.voip at gmail.com>> wrote:
>>
>>             I'm just trying to understand the CM 4.1 to 6.1 upgrade.
>>              is there something
>>             in the DMA process that finds users that are used by
>>             applications and makes
>>             them application users?  or do I have to manually do this
>>             after the upgrade.
>>
>>             Thanks
>>
>>             Scott
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>>
>>     
>
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