[cisco-voip] BARGE-IN AND VOICE MONITOR

[Wilusz, Mike]

David,

 

Barge-in allows you to force yourself into the call and make it a
conference call.  The voice monitor features allows you to silently
listen to an agent call through your PC.  Confused me too!

 

Mike Wilusz, CCNA

Networking Systems Programmer

Price Chopper Supermarkets / The Golub Corporation

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of David Toledo
Sent: Wednesday, May 07, 2008 1:18 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] BARGE-IN AND VOICE MONITOR

 

What is the different between BARGE-IN AND VOICE MONITOR

 

 

Thanks David

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