[cisco-voip] BARGE-IN AND VOICE MONITOR

[David Toledo]

Is very confusing and now is just cannot get it to listen to some agents
I remove the agent desktop

Make sure I have enable span to pc port and is not working I do not know
where to look anymore 

Trying to compare one phone setting with another and seem to me is fine.

 

What do I have to do to make works is weird that some user will be
working and others not

 

 

Please help with this the supervisor is killing me 

 

 

Thanks'

 

David

 

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Wilusz, Mike
Sent: Wednesday, May 07, 2008 1:24 PM
To: David Toledo; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] BARGE-IN AND VOICE MONITOR

 

David,

 

Barge-in allows you to force yourself into the call and make it a
conference call.  The voice monitor features allows you to silently
listen to an agent call through your PC.  Confused me too!

 

Mike Wilusz, CCNA

Networking Systems Programmer

Price Chopper Supermarkets / The Golub Corporation

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of David Toledo
Sent: Wednesday, May 07, 2008 1:18 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] BARGE-IN AND VOICE MONITOR

 

What is the different between BARGE-IN AND VOICE MONITOR

 

 

Thanks David

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