[cisco-voip] BARGE-IN AND VOICE MONITOR

[Chris Clouse]

Check your NIC cards for support of promiscuous mode.

Chris

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of David Toledo
Sent: Wednesday, May 07, 2008 4:35 PM
To: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] BARGE-IN AND VOICE MONITOR

I enable on my nic cards Qos for 802.1q and still doesn't work any other
ideas? And separate voice and data VLAN


Thanks a lot


David




-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Matthew Saskin
Sent: Wednesday, May 07, 2008 2:08 PM
To: David Toledo
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] BARGE-IN AND VOICE MONITOR

Are all your agents using the same type of PC and network card?  Some 
network cards can't properly handle 802.1q tagged frames if you are 
running separate voice and data VLAN's.

-matt

David Toledo wrote:
> Is very confusing and now is just cannot get it to listen to some
agents 
> I remove the agent desktop
> 
> Make sure I have enable span to pc port and is not working I do not
know 
> where to look anymore
> 
> Trying to compare one phone setting with another and seem to me is
fine.
> 
>  
> 
> What do I have to do to make works is weird that some user will be 
> working and others not
> 
>  
> 
>  
> 
> Please help with this the supervisor is killing me
> 
>  
> 
>  
> 
> Thanks'
> 
>  
> 
> David
> 
>  
> 
>
------------------------------------------------------------------------
> 
> *From:* cisco-voip-bounces at puck.nether.net 
> [mailto:cisco-voip-bounces at puck.nether.net] *On Behalf Of *Wilusz,
Mike
> *Sent:* Wednesday, May 07, 2008 1:24 PM
> *To:* David Toledo; cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] BARGE-IN AND VOICE MONITOR
> 
>  
> 
> David,
> 
>  
> 
> Barge-in allows you to force yourself into the call and make it a 
> conference call.  The voice monitor features allows you to silently 
> listen to an agent call through your PC.  Confused me too!
> 
>  
> 
> Mike Wilusz, CCNA
> 
> Networking Systems Programmer
> 
> Price Chopper Supermarkets / The Golub Corporation
> 
>  
> 
> *From:* cisco-voip-bounces at puck.nether.net 
> [mailto:cisco-voip-bounces at puck.nether.net] *On Behalf Of *David
Toledo
> *Sent:* Wednesday, May 07, 2008 1:18 PM
> *To:* cisco-voip at puck.nether.net
> *Subject:* [cisco-voip] BARGE-IN AND VOICE MONITOR
> 
>  
> 
> What is the different between BARGE-IN AND VOICE MONITOR
> 
>  
> 
>  
> 
> Thanks David
> 
> 
>
------------------------------------------------------------------------
> 
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip

_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip