[cisco-voip] New phones not picking up Phone Services

[Aman Chugh]

Just for archives, This Issue got resolved by Phone load upgrade for
7940/7960. They are now able to get corporate directory but I am still not
sure how to upgrade the phone load on a single phone in CCM 6 as when I
upload new load in Install/Upgrade software, it also changes the phone load
in Device defaults, In CCM 4.X it is easy just to copy load files in the
tftp files and go from there.

BTW 8.0.9 Phone load is not mentioned in compatibility matrix on CCO.

Aman

On 4/17/08, Aman Chugh <aman.chugh at gmail.com> wrote:
>
>  Thanks Ryan for the help.
>
>
>
> This is happening with only a bunch of phones, in 4.x I could get and open
> a phone configuration file but I can't see that in 6.x.  I will try the TFTP
> commands to get the file.
>
>
>
> Also If I upload a new phone load, would I see the files in TFTP file
> management in 6.x
>
>
>
> Regards,
>
>
>
> Aman
>
>
>  ------------------------------
>
> *From:* Ryan Ratliff [mailto:rratliff at cisco.com]
> *Sent:* Thursday, April 17, 2008 7:20 PM
> *To:* Aman Chugh
> *Cc:* lemon at lemon.za.net; 'cisco-voip at puck-nether.net'
> *Subject:* Re: [cisco-voip] New phones not picking up Phone Services
>
>
>
> Try to manually download the config file from your TFTP server. From a cmd
> line 'tftp -i <host> GET SEP<macaddr>.cnf.xml.
>
>
>
> Alternately get a sniffer capture of the phone registering and see if it
> can get the tftp file, and if so what is in it.
>
>
>
> -Ryan
>
>
>
> On Apr 17, 2008, at 9:40 AM, Aman Chugh wrote:
>
>
>
> I am also having the same issue with  6.0 , where I have phones not
> picking up corporate directory and personal directory, Also on my phones
> they are suppose to be registered with the sub as it's the primary in
> Callmanager group but they always register to publisher. Subscriber server
> does not show up on the phone under Callmanager configuration. I also
> restarted the TFTP service but it didn't help.
>
>
>
> Aman
>
>
>
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net [
> mailto:cisco-voip-bounces at puck.nether.net<cisco-voip-bounces at puck.nether.net>]
> On Behalf Of Lemon
> Sent: Wednesday, April 16, 2008 10:57 PM
> To: James Buchanan
> Cc: cisco-voip at puck-nether.net
> Subject: Re: [cisco-voip] New phones not picking up Phone Services
>
>
>
> Just restarted TFTP service which seems to have resolved the issue.
>
>
>
> Thanks
>
> Charl
>
> _______________________________________________
>
> cisco-voip mailing list
>
> cisco-voip at puck.nether.net
>
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
> _______________________________________________
>
> cisco-voip mailing list
>
> cisco-voip at puck.nether.net
>
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: https://puck.nether.net/pipermail/cisco-voip/attachments/20080507/0e77b4e3/attachment-0001.html