[cisco-voip] Extension Mobility Problem

[Wes Sisk]

emservice logs will show more detail.  you can collect these throught 
RTMT or cli:

admin:file list activelog tomcat/logs/em/log4j/*
emapp.bin                               emapp00001.log
emapp00002.log                          emapp00003.log
emapp00004.log                          emservice.bin
dir count = 0, file count = 6

admin: file get ....

/Wes

James Dust wrote:
> We have a problem with a handful of users in our main site, basically 
> when they log into extension mobility they get the following error
>  
> *'Login Unsuccessful' *
> ** 
> *'(6) Database Error'*
>  
> The users in question have successfully logged in and out of their 
> phones in the past.
>  
> Our version is: 5.1.3.1108-1
>  
> Can anyone shed any light?
>  
>
> Kind Regards
>
> *James Dust* | ICT Network Infrastructure & Communications Department
> *Charles Stanley Stockbrokers*
> *Tel:* 020 7149 6314|* **Fax:* 020 7150 9314 |* **Mob:* 07989 491136 | 
> *E-mail:* james.dust at charles-stanley.co.uk 
> <mailto:james.dust at charles-stanley.co.uk>
>
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