[cisco-voip] Remote IP phones

[Micah Bennett]

We have a few remote employees who work from home.  They connect to our
network over their broadband connection via VPN to our network.  I
currently have them using the IP Communicator soft phone.  They are
complaining about quality issues and want to know if there is a way for
them to have a "Real" phone (7940) for use at their house.  Is this
possible with some type of a VPN router on their end?

I suspect their problem is either a poor internet connection in general,
or congestion on the VPN tunnel coming into us.  At this point we only
have 1 T1.  If the problem is one of these, I suspect the "Real" phone
will not be much better. 

Micah Bennett
Telecommunications Admin
Automated License Systems
 


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