[cisco-voip] Remote IP phones

[A.L.M.Buxey at lboro.ac.uk]

Hi,

> We have a few remote employees who work from home.  They connect to our
> network over their broadband connection via VPN to our network.  I
> currently have them using the IP Communicator soft phone.  They are
> complaining about quality issues and want to know if there is a way for
> them to have a "Real" phone (7940) for use at their house.  Is this
> possible with some type of a VPN router on their end?

the 'real phone' would still have to go through the same
ISP link and same VPN link. best to run some traffic analysis
tools through that VPN link to see what gives. being an ISP,
QoS isnt usually on their agenda....apart from their own
QoS and traffic shaping. 

you may also need to seriously adjust the VPN so it deals
with handling lots of small packets and not wanting to
wait until theres a lot of padding..


alan