[cisco-voip] Drunken Unity

Pat Hayes pat-cv at wcyv.com
Tue May 13 22:31:29 EDT 2008


Best bet is to get a quick packet capture from Unity to confirm whether 
the problem is external to Unity or not. Most of the time, unless CPU is 
pegged, this sort of thing is a network problem, as it is pretty hard to 
mess up recording an RTP stream :-) Wireshark can export the audio so 
you can hear roughly what it sounds like 'on the wire', and it can do 
stream analysis so you can check your jitter, delay, etc.

STEVEN CASPER wrote:
> Anybody have this happen before?  Unity 4.05 with fail over and Ex2000 - 
> On primary Unity server when a message is left the audio is sloooow and 
> garbled. Most people agree it sounds like the caller is drunk  This 
> happens if you start to leave a message and play it back or if you send 
> the message and listen to it as a new or saved message. In fact , you 
> can normalize the message by increasing playback speed. When the system 
> is failed over to the secondary server all is good.
>  
>  So far on this server we have shut down Virus Scan and CSA, checked 
> QoS, and tried alternate switch ports and each NIC port...and of course 
> tried several reboots to no avail. Any ideas?
>  
> Steve
> 
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