[cisco-voip] ipcc 7.1.4 crm connectivity

[mudassar khalid]

Hi all,
 we have an ipcc 7.1.4 based Contact center. Every thing was working fine
for the last one year.From the last 2 days, Oracle CRM Database team start
complaining that due to thousands of sessions between odbc gateway and
database, Database can be hangup or crash. Database side is running a script
which kill the inactive sessions after every 10 minutes but it is failing to
do so because of excessive connections.
According to the LLD document, we commit that only 10 connection will be
active per odbc gateway at a time and we are using 3 side A and 3 side B
odbc gateways so the number of session would not exceed 60 at the most.
Anybody have an idea to resolve this issue???

Thanks in Advance,
Mudassar
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