[cisco-voip] AAR and IPCC

[Jonathan Charles]

Cool, thanks, I now have ammo to ask for more bw


Jonathan

On Mon, May 19, 2008 at 3:56 PM, Wes Sisk <wsisk at cisco.com> wrote:
> http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cucm/srnd/6x/dialplan.html#wp1044393
> "AAR does not support CTI route points as the origin or the destination of
> calls. Also, AAR is incompatible with the Extension Mobility feature when
> users roam across different sites. Refer to Extension Mobility, for more
> details."
>
> /Wes
>
> On Mon, 19 May 2008, Jonathan Charles wrote:
>
>> Customer has a 50 remote agents and IPCC at the HQ
>>
>> They want to invoke AAR for agent routing (if needed) and CTI RP
>> routing (if needed, calls come in to remote site...)
>>
>> Is this supported?
>>
>>
>>
>> Jonathan
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>>
>