[cisco-voip] Cannot remote into Unity server after updates

[Klaczko, Edwin]

Just this past weekend I applied the latest MS security patches and the latest release of CiscoUnity-CSA-5.2.0.245-3.1.3a, now I can't remote access the administration page, RDC, VNC or even ping the Unity server.  All voicemail functionality seems to be working and I can administer from the server itself but nothing remotely.  I tried disabling CSA and the McAfee clients but this didn't help.  I mirrored and sniffed the traffic to Unity and can see the echo and RDC requests coming in.  Has anyone had a similar problem?  I'm going to try and remove CSA tonight, but shouldn't disabling it have opened everything up?

I am running:

Unity 5.0.1 on a 2K3 box
CSA 5.2.0.245
McAfee 8.0i

I also ran the Unity Server updates wizard v2.0.8.


Eddie Klaczko
Telephony/Network Specialist
Schaumburg School District 54

-------------- next part --------------
An HTML attachment was scrubbed...
URL: https://puck.nether.net/pipermail/cisco-voip/attachments/20080519/4f90a067/attachment.html