[cisco-voip] IPCC CAD login Problem

[new look]

It's already Associated.
Please check this Imange and tell me is't OK hence I have some Service down
Thanks In advance


----- Original Message ----
From: Noel Oquendo <noquendo at veytec.com>
To: new look <newlook110 at yahoo.com>
Cc: cisco voip <cisco-voip at puck.nether.net>
Sent: Monday, May 19, 2008 5:54:09 AM
Subject: Re: [cisco-voip] IPCC CAD login Problem


You must associate the phone to the account that is handling the jtapi integration. And set the I'd password to the login account in call manager.

Thanks,

Noel Oquendo

On May 18, 2008, at 8:37 PM, new look <newlook110 at yahoo.com> wrote:


Dear All,
I have CCM 4.2(3) and IPCC 4.0(1)
I installed the IPCC and configuer it
when I tried to login using the Cisco Agent Desktop I got this massage "The ID you entered was not found"
can any One help me to solve this problem
Thanks in advance.

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