[cisco-voip] Cisco Supervisor Desktop Recording

[Ed Leatherman]

I would take a look at the CAD installation guide out on cisco.com,
especially the "Monitoring Requirements" section as a place to start.

On Tue, May 20, 2008 at 7:03 PM, new look <newlook110 at yahoo.com> wrote:

> Dear All,
> I'm using IPCC 4.0(1) and the Cisco Supervisor Desktop ver is 6.1(1) I
> tried to record but I cant it gives me an error massage as unable to start
> record for the Cisco Desktop Agent (whosw I choised).
> So can please any tell me the right proceduer to record any call for
> any Agent.
>
> Thanks In Advance
>
>
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>


-- 
Ed Leatherman
Senior Voice Engineer
West Virginia University
Telecommunications and Network Operations
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