[cisco-voip] Upgrading CRA 3.1(3) to 3.5(4) Problem

Ryan Ratliff rratliff at cisco.com
Thu May 22 12:47:51 EDT 2008


I wouldn't know what to look for either as I don't support CRA.  I'd  
say start at the bottom and look for anything ugly.

If in doubt, open a TAC SR.

-Ryan

On May 22, 2008, at 12:32 PM, Steve G wrote:

57GB of HD space available on C drive.

What would I look for in the log file?  How do I know what is normal  
and what is not normal?  Just scrolling through I see all kinds of  
Errors.  Could I unicast this to you so that you could take a look?

Steve


On 5/22/08, Ryan Ratliff <rratliff at cisco.com> wrote:
I'd start by looking at the details in the stiSetup.log file.  Did  
you by any chance run out of hd space?

-Ryan

On May 22, 2008, at 12:16 PM, Steve G wrote:

I am running into an issue upgrading standalone CRA from 3.1(3) to 3.5 
(4).  After I insert Disc 2 and click "OK" I get an error...

"A critical error occured while trying to stage files for  
installation.  The install cannot continue.  See stiSetup.log for  
more detail"

Anyone had this issue?

Steve
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