[cisco-voip] Upgrading CRA 3.1(3) to 3.5(4) Problem

[James Buchanan]

I've had this happen, and had to restart my install. Have you tried
restarting your upgrade?

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ryan Ratliff
Sent: Thursday, May 22, 2008 11:48 AM
To: Steve G
Cc: cisco-voip at puck-nether.net
Subject: Re: [cisco-voip] Upgrading CRA 3.1(3) to 3.5(4) Problem

 

I wouldn't know what to look for either as I don't support CRA.  I'd say
start at the bottom and look for anything ugly.

 

If in doubt, open a TAC SR.

 

-Ryan

 

On May 22, 2008, at 12:32 PM, Steve G wrote:

 

57GB of HD space available on C drive.

 

What would I look for in the log file?  How do I know what is normal and
what is not normal?  Just scrolling through I see all kinds of Errors.
Could I unicast this to you so that you could take a look?

 

Steve

 

On 5/22/08, Ryan Ratliff <rratliff at cisco.com> wrote: 

I'd start by looking at the details in the stiSetup.log file.  Did you
by any chance run out of hd space? 

 

-Ryan

 

On May 22, 2008, at 12:16 PM, Steve G wrote:

 

I am running into an issue upgrading standalone CRA from 3.1(3) to
3.5(4).  After I insert Disc 2 and click "OK" I get an error...

 

"A critical error occured while trying to stage files for installation.
The install cannot continue.  See stiSetup.log for more detail"

 

Anyone had this issue?

 

Steve

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