[cisco-voip] Upgrading CRA 3.1(3) to 3.5(4) Problem

[Steve G]

Yea, I tried it twice with the same result.

On 5/22/08, James Buchanan <jbuchanan at ctiusa.com> wrote:
>
>  I've had this happen, and had to restart my install. Have you tried
> restarting your upgrade?
>
>
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Ryan Ratliff
> *Sent:* Thursday, May 22, 2008 11:48 AM
> *To:* Steve G
> *Cc:* cisco-voip at puck-nether.net
> *Subject:* Re: [cisco-voip] Upgrading CRA 3.1(3) to 3.5(4) Problem
>
>
>
> I wouldn't know what to look for either as I don't support CRA.  I'd say
> start at the bottom and look for anything ugly.
>
>
>
> If in doubt, open a TAC SR.
>
>
>
> -Ryan
>
>
>
> On May 22, 2008, at 12:32 PM, Steve G wrote:
>
>
>
> 57GB of HD space available on C drive.
>
>
>
> What would I look for in the log file?  How do I know what is normal and
> what is not normal?  Just scrolling through I see all kinds of Errors.
> Could I unicast this to you so that you could take a look?
>
>
>
> Steve
>
>
>
> On 5/22/08, *Ryan Ratliff* <rratliff at cisco.com> wrote:
>
> I'd start by looking at the details in the stiSetup.log file.  Did you by
> any chance run out of hd space?
>
>
>
> -Ryan
>
>
>
> On May 22, 2008, at 12:16 PM, Steve G wrote:
>
>
>
> I am running into an issue upgrading standalone CRA from 3.1(3) to 3.5(4).
> After I insert Disc 2 and click "OK" I get an error...
>
>
>
> "A critical error occured while trying to stage files for installation.
> The install cannot continue.  See stiSetup.log for more detail"
>
>
>
> Anyone had this issue?
>
>
>
> Steve
>
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