[cisco-voip] Upgrading CRA 3.1(3) to 3.5(4) Problem

[Steve G]

FYI...
DOH, Looks like I had some dirty media.  Cleaned the CD with a cloth and it
looks like the upgrade finished.

Steve


On 5/22/08, Steve G <smgustafson at gmail.com> wrote:
>
> Yea, I tried it twice with the same result.
>
> On 5/22/08, James Buchanan <jbuchanan at ctiusa.com> wrote:
>>
>>  I've had this happen, and had to restart my install. Have you tried
>> restarting your upgrade?
>>
>>
>>
>> *From:* cisco-voip-bounces at puck.nether.net [mailto:
>> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Ryan Ratliff
>> *Sent:* Thursday, May 22, 2008 11:48 AM
>> *To:* Steve G
>> *Cc:* cisco-voip at puck-nether.net
>> *Subject:* Re: [cisco-voip] Upgrading CRA 3.1(3) to 3.5(4) Problem
>>
>>
>>
>> I wouldn't know what to look for either as I don't support CRA.  I'd say
>> start at the bottom and look for anything ugly.
>>
>>
>>
>> If in doubt, open a TAC SR.
>>
>>
>>
>> -Ryan
>>
>>
>>
>> On May 22, 2008, at 12:32 PM, Steve G wrote:
>>
>>
>>
>> 57GB of HD space available on C drive.
>>
>>
>>
>> What would I look for in the log file?  How do I know what is normal and
>> what is not normal?  Just scrolling through I see all kinds of Errors.
>> Could I unicast this to you so that you could take a look?
>>
>>
>>
>> Steve
>>
>>
>>
>> On 5/22/08, *Ryan Ratliff* <rratliff at cisco.com> wrote:
>>
>> I'd start by looking at the details in the stiSetup.log file.  Did you by
>> any chance run out of hd space?
>>
>>
>>
>> -Ryan
>>
>>
>>
>> On May 22, 2008, at 12:16 PM, Steve G wrote:
>>
>>
>>
>> I am running into an issue upgrading standalone CRA from 3.1(3) to
>> 3.5(4).  After I insert Disc 2 and click "OK" I get an error...
>>
>>
>>
>> "A critical error occured while trying to stage files for installation.
>> The install cannot continue.  See stiSetup.log for more detail"
>>
>>
>>
>> Anyone had this issue?
>>
>>
>>
>> Steve
>>
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>>
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>>
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>>
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>>
>>
>>
>>
>>
>>
>>
>>
>
>
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