[cisco-voip] IP Communicator and Unity MWI

[Pat Hayes]

Have you watched the port monitor to verify that Unity is even trying to 
light the MWI for this user? If it is, check the app log, it will report 
a warning if it got reorder (likely css/pt issue). If it is not even 
attempting, your problem is further upstream than callmanager, either 
Unity isn't configured to do it in the first place, or it is not getting 
the updates from Exchange.

It seems doubtful it is an issue unique to IPC (unless you've got odd 
connectivity), as Unity doesn't know the difference between endpoints. 
What happens if you configure a shared line on it, does one light and 
the other not?

Alex wrote:
> Thanks Scott.
> IPC and IP Blue are both in <None> partition. CSS on Unity ports has not 
> been explicitly set and is left as <None>.
> Any more ideas?
> Rgds
> Alex
> 
>     ----- Original Message -----
>     *From:* Scott Voll <mailto:svoll.voip at gmail.com>
>     *To:* Alex <mailto:ecralar at hotmail.com>
>     *Cc:* cisco-voip at puck.nether.net <mailto:cisco-voip at puck.nether.net>
>     *Sent:* Thursday, May 29, 2008 6:20 PM
>     *Subject:* Re: [cisco-voip] IP Communicator and Unity MWI
> 
>     check the unity ports have the right CSS for the IPC partition.
>      
>     Scott
> 
>     On Thu, May 29, 2008 at 9:30 AM, Alex <ecralar at hotmail.com
>     <mailto:ecralar at hotmail.com>> wrote:
> 
>         Hello there,
>         I am having problems in the lab lighting up MWI on IP
>         Communicator 2.1.1. <http://2.1.1./> CM 4.1.3
>         integrated with Unity 4.0.5, voicemail left (and verified),
>         MWI/envelope icon on
>         IP Communicator does not show up. If I dial "MWI ON" extension
>         from IP
>         Communicator, the envelope icon appears.
>         MWI on IP Blue connected to the same cluster works fine,
>         envelope appears
>         without dialing "MWI ON" extension
>         Any suggestions?
>         Thanks very much
>         Alex
> 
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