[cisco-voip] Redirect Softkey on Ring In

[Ryan Ratliff]

Are these SIP or SCCP phones, and what model?

-Ryan 
-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Konstantin
Dimitrovski
Sent: Tuesday, November 04, 2008 1:16 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Redirect Softkey on Ring In

Hi everybody,

I'm settiing up CUCM 6.1.2 and I got the Redirect Softkey on some phones
when somebody Ring In. But when I press it I get the "This key is not active
here!" message.

Can somebody give me an advice on how to activate it and also what is its
real function.
I'm guessing it should give me the option to redirect the incomming call to
an extension of my choise.

Thanks in advance...
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