[cisco-voip] Subscriber Service Activation

Sat Nov 8 17:23:40 EST 2008

Hi,

After reinstalling the system i was able to ping by hostname. I change also changed the Publisher to its ip address and everything works fine.

Thank you all for your help.

Dundar Gokhan Arslan
Network Engineer
Unified Communications

e-posta: garslan at secura.com.tr

direkt: (90) 212 315 05 36

faks: (90) 212 233 23 52

Teknolojiyi işinizle bütünleştiriyoruz.
________________________________
From: James Buchanan [jbuchanan at ctiusa.com]
Sent: Saturday, November 08, 2008 8:39 PM
To: Gokhan Arslan (Mühendis, DEVOTEAM-SECURA); Ed Leatherman
Cc: cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Subscriber Service Activation

That doesn’t matter because you are referencing the Publisher by hostname in CallManager. If you cannot ping the hostname of the Publisher from the Subscriber, that’s the problem. You should change the Publisher to reference by IP address anyway in CallManager to avoid unexpected issues due to DNS not working.

If you decide to do that, you must also go into Enterprise Parameters and change all hostname references to IP address references.

From: Gokhan Arslan (Mühendis, DEVOTEAM-SECURA) [mailto:garslan at secura.com.tr]
Sent: Saturday, November 08, 2008 12:35 PM
To: James Buchanan; Ed Leatherman
Cc: cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Subscriber Service Activation

I didn't try that one but i was able to ping the publisher from ip address.

Dundar Gokhan Arslan
Network Engineer
Unified Communications

e-posta: garslan at secura.com.tr

direkt: (90) 212 315 05 36

faks: (90) 212 233 23 52

Teknolojiyi işinizle bütünleştiriyoruz.
________________________________
From: James Buchanan [jbuchanan at ctiusa.com]
Sent: Saturday, November 08, 2008 8:32 PM
To: Gokhan Arslan (Mühendis, DEVOTEAM-SECURA); Ed Leatherman
Cc: cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Subscriber Service Activation
Can the Subscriber ping the hostname of the Publisher from the console?
From: Gokhan Arslan (Mühendis, DEVOTEAM-SECURA) [mailto:garslan at secura.com.tr]
Sent: Saturday, November 08, 2008 12:28 PM
To: James Buchanan; Ed Leatherman
Cc: cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Subscriber Service Activation
Hi,
There is 2 servers under System > Server,  Publisher referenced by Hostname and subscriber referenced by ip address..
Dundar Gokhan Arslan
Network Engineer
Unified Communications

e-posta: garslan at secura.com.tr

direkt: (90) 212 315 05 36

faks: (90) 212 233 23 52

Teknolojiyi işinizle bütünleştiriyoruz.
________________________________
From: James Buchanan [jbuchanan at ctiusa.com]
Sent: Saturday, November 08, 2008 8:17 PM
To: Gokhan Arslan (Mühendis, DEVOTEAM-SECURA); Ed Leatherman
Cc: cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Subscriber Service Activation
Hello,
Under System, Servers, how many servers do you see? How are they referenced? By hostname or by IP address?

Thanks,
JAmes
From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Gokhan Arslan (Mühendis, DEVOTEAM-SECURA)
Sent: Saturday, November 08, 2008 12:08 PM
To: Gokhan Arslan (Mühendis, DEVOTEAM-SECURA); Ed Leatherman
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Subscriber Service Activation
Sorry for miss understanding, I install the lic files before installation of the second node.
Dundar Gokhan Arslan
Network Engineer
Unified Communications

e-posta: garslan at secura.com.tr

direkt: (90) 212 315 05 36

faks: (90) 212 233 23 52

Teknolojiyi işinizle bütünleştiriyoruz.
________________________________
From: Gokhan Arslan (Mühendis, DEVOTEAM-SECURA)
Sent: Saturday, November 08, 2008 8:05 PM
To: Ed Leatherman
Cc: cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Subscriber Service Activation
Yes, i load the lic files, On license page i saw 2 authorized server and used 1.
Dundar Gokhan Arslan
Network Engineer
Unified Communications

e-posta: garslan at secura.com.tr

direkt: (90) 212 315 05 36

faks: (90) 212 233 23 52

Teknolojiyi işinizle bütünleştiriyoruz.
________________________________
From: Ed Leatherman [ealeatherman at gmail.com]
Sent: Saturday, November 08, 2008 8:03 PM
To: Gokhan Arslan (Mühendis, DEVOTEAM-SECURA)
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Subscriber Service Activation
Did you reload your license file after you rebuilt the cluster? that has to be loaded before ccm service will start iirc
On Sat, Nov 8, 2008 at 12:48 PM, Gokhan Arslan (Mühendis, DEVOTEAM-SECURA) <garslan at secura.com.tr<mailto:garslan at secura.com.tr>> wrote:
Hi to all,
I am hopping somebody can help, I am having an issue with subscriber service activation. We have two 6.1.2 7835-I2 we install the system without DVD ( They came as an appliance ). Install the License, and everything works fine. After that we little mass around ( try IPMA. security tokens, mobility feature, etc), decide to reinstall the systems using DVD's which came with the system. All installation process goes smooth,  both for publisher and subscriber. But i am not able to activate subscribers services. Right now i am reinstalling the system to be sure i didn't miss something during installation process, at the mean time, does anyone face with the same problem before? or Does anyone has any idea what goes wrong?
Thanks.
Dundar Gokhan Arslan

_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
https://puck.nether.net/mailman/listinfo/cisco-voip

--
Ed Leatherman
Assistant Director, Voice Services
West Virginia University
Telecommunications and Network Operations
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20081109/09803688/attachment.html>