[cisco-voip] Call History has been deleted

[Wes Sisk]

There are also some applications to specifically perform this actions.  
those applications send the init:callhistory instruction to the phone.  
this is very common in the hotel industry.

/wes

On 11/10/2008 3:53 PM, Tim Davis wrote:
> I believe that information is deleted if the phone is reset. You might 
> look at the possibility that the phone is losing power and/or network 
> connection.
>
> On Mon, Nov 10, 2008 at 2:32 PM, <steve.siltman at assurant.com 
> <mailto:steve.siltman at assurant.com>> wrote:
>
>
>     What would cause the Call History on a Cisco IP Phone to be
>     deleted or removed?  This is the directories page where Missed,
>     Recieved and Placed call information is stored.
>     I've got a user who complains this is being deleted but I'm unable
>     to recreate the issue on my phone.
>
>     Call Manager v6.1.2
>     Cisco IP Phone 7941
>
>     Thanks,
>
>     Steve Siltman
>     Assurant Corporate Technology
>     steve.siltman at assurant.com <mailto:steve.siltman at assurant.com>
>
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