[cisco-voip] Placing calls on hold

[Lisa Notarianni]

One of our departments is asking if there is any way to place a call on 
hold on the person's phone that picked the call up and restrict others 
from picking the call up from another phone.  The problem is that when a 
person answers a call and places them on hold, another call comes in and 
instead of scrolling down to the call to pick up, they just press the 
flashing button and answer the phone but the caller is actually the one 
that was originally placed on hold, not the new caller. 

Any known options out there to help?

Thanks,

Lisa
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