[cisco-voip] Placing calls on hold

[wayne.j.jackson at uk.bnpparibas.com]

Lisa ,


You can use Call Park, when you "park" a call, the number you need to dial 
to "pick it up " again is briefly displayed on the handset - no-one else 
can see it







Internet 
notariannil1 at scranton.edu
Sent by: cisco-voip-bounces at puck.nether.net
13/11/2008 18:44

To

cc
cisco-voip at puck.nether.net
Subject
[cisco-voip] Placing calls on hold






One of our departments is asking if there is any way to place a call on 
hold on the person's phone that picked the call up and restrict others 
from picking the call up from another phone.  The problem is that when a 
person answers a call and places them on hold, another call comes in and 
instead of scrolling down to the call to pick up, they just press the 
flashing button and answer the phone but the caller is actually the one 
that was originally placed on hold, not the new caller. 

Any known options out there to help?

Thanks,

Lisa
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