[cisco-voip] Call Delay issue...

[Wes Sisk]

there is another method, see previous post on this list:
https://puck.nether.net/pipermail/cisco-voip/2008-July/035519.html

For an SCCP phone the statistics come out in the 
StationConnectionStatisticsResponse.  The rest of the math is the same 
with regards to packets per second, bytes, etc.


What is the remote device in your case?

Regards,
Wes

On 11/18/2008 4:50 PM, Bennie Grant wrote:
>
> Thanks -- need to ask the partner to do this, but I don't think 
> they're too keen to do that!*_ _*
>
>  
>
>  
>
> *From:* Wes Sisk [mailto:wsisk at cisco.com]
> *Sent:* Tuesday, November 18, 2008 4:49 PM
> *To:* Bennie Grant
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] Call Delay issue...
>
>  
>
> multiple discussion on this list around that topic.  start with a 
> packet capture from the back of the phone to observe the time delta 
> between connected state and OpenReceiveChannelAck and 
> StartMediaTransmission messages.
>
> /Wes
>
> On 11/18/2008 4:45 PM, Bennie Grant wrote:
>
> Guys
>
>  
>
> I have a problem with a customer where it can take up to 30 seconds 
> for a call media stream to start. The phone says "Connected" on it, 
> however there is silence for quite a while, and then the media starts
>
>  
>
> I am told that it is definitely a no-way audio issue (as opposed to 
> one-way), and the network is perfect. Alongside this, the CUCM 
> utilization is pretty low -- no issues there either.
>
>  
>
> Other than raising a case with TAC, has anyone come across this before?
>
>  
>
> Thanks
>
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