[cisco-voip] Call Delay issue...

[Bennie Grant]

Thanks - need to ask the partner to do this, but I don't think they're
too keen to do that! 

 

 

From: Wes Sisk [mailto:wsisk at cisco.com] 
Sent: Tuesday, November 18, 2008 4:49 PM
To: Bennie Grant
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Call Delay issue...

 

multiple discussion on this list around that topic.  start with a packet
capture from the back of the phone to observe the time delta between
connected state and OpenReceiveChannelAck and StartMediaTransmission
messages.

/Wes

On 11/18/2008 4:45 PM, Bennie Grant wrote: 

Guys

 

I have a problem with a customer where it can take up to 30 seconds for
a call media stream to start. The phone says "Connected" on it, however
there is silence for quite a while, and then the media starts

 

I am told that it is definitely a no-way audio issue (as opposed to
one-way), and the network is perfect. Alongside this, the CUCM
utilization is pretty low - no issues there either.

 

Other than raising a case with TAC, has anyone come across this before?

 

Thanks

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