[cisco-voip] Call Delay issue...

Wes Sisk wsisk at cisco.com
Tue Nov 18 16:48:37 EST 2008


multiple discussion on this list around that topic.  start with a packet 
capture from the back of the phone to observe the time delta between 
connected state and OpenReceiveChannelAck and StartMediaTransmission 
messages.

/Wes

On 11/18/2008 4:45 PM, Bennie Grant wrote:
>
> Guys
>
>  
>
> I have a problem with a customer where it can take up to 30 seconds 
> for a call media stream to start. The phone says "Connected" on it, 
> however there is silence for quite a while, and then the media starts
>
>  
>
> I am told that it is definitely a no-way audio issue (as opposed to 
> one-way), and the network is perfect. Alongside this, the CUCM 
> utilization is pretty low -- no issues there either.
>
>  
>
> Other than raising a case with TAC, has anyone come across this before?
>
>  
>
> Thanks
>
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