[cisco-voip] MoH Servers

[Peter Slow]

David,
  Happy to help but we need some more information about your call
flow. Who is hearing the same music? where is this call from/to? Is
this between IP phones or IP phone and gateway etc...?  which side /
device did you change the audio source on?

The audio source on the Holding device takes precedence over the
common profile and will determine what audio source the _held_ party
is told to listen to.

-Peter

On Tue, Nov 18, 2008 at 5:44 PM, David Iverson
<cosmicmessenger at comcast.net> wrote:
> All:
>
> I believe itmay have something to do with the use of a Comon Profile for the
> devices in this satellite location. Would anyone beable to confirm that?
>
> Thanks,
> -David
>
> ----- Original Message -----
> From: Wes Sisk
> To: David Iverson
> Cc: Ed Leatherman ; cisco-voip at puck.nether.net
> Sent: Tuesday, November 18, 2008 3:34 PM
> Subject: Re: [cisco-voip] MoH Servers
> Hi David,
>
> If it works for your phone that implies to me MoH is working properly. If
> CTI ports and CTI Route Points are configured properly but not invoking the
> appropriate MoH source, then I would start with a reset of the CTI ports and
> route points.
>
> /wes
>
> On 11/18/2008 4:24 PM, David Iverson wrote:
>
> Hi Wes:
>
> I did a drag/drop to the DropMOHAudioSourceFilesHere directory and all the
> requisite files were propogated. Now I have been able to make it work by
> changing my individual phone to that particular music source manually and
> resetting my phone. That's why I'm wondering if I maybe need to hit the
> Reset MoH Server option at the bottom of the MoH Audio Source Configuration
> page. It's visible in the CTI_ ports and the JTAPI CCG, but wrong music all
> the same.
>
> -David
>
> ----- Original Message -----
> From: Wes Sisk
> To: David Iverson
> Cc: Ed Leatherman ; cisco-voip at puck.nether.net
> Sent: Tuesday, November 18, 2008 3:13 PM
> Subject: Re: [cisco-voip] MoH Servers
> If you mean 'listed' in the web page - that is because both read the same
> database.
>
> However, IPVMSApp that acutally generates MoH reads the local MOH directory
> under TFTPPath.  If file is not there locally on the server you will not get
> the desired MoH.
>
> /wes
>
> On 11/18/2008 4:00 PM, David Iverson wrote:
>
> Hi Ed,
>
> I have a Pub/Sub setup. I logged into both systems and am able to see the
> new source listed. But I'll keep digging.
>
> Thanks,
>
> -David
>
> ----- Original Message -----
> From: Ed Leatherman
> To: David Iverson
> Cc: cisco-voip at puck.nether.net
> Sent: Tuesday, November 18, 2008 2:47 PM
> Subject: Re: [cisco-voip] MoH Servers
> Hi David,
>
> One thing that has tripped me up in the past is not uploading the file to
> all the MOH servers. make sure you load the file on all of them.
>
> On Tue, Nov 18, 2008 at 3:30 PM, David Iverson <cosmicmessenger at comcast.net>
> wrote:
>>
>> Does anyone know if the MOH server(s) need to be reset when a MoH source
>> has been changed? I uploaded new music for an IPCC group, and the changes
>> are reflected in the configuration, but the old music is still playing.
>>
>> Thanks,
>> David
>
> --
> Ed Leatherman
> Assistant Director, Voice Services
> West Virginia University
> Telecommunications and Network Operations
>
> ________________________________
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>