[cisco-voip] CUE response is very slow

[James Jung]

Hi, 

Thanks for your input.

Actually the delay is after the CUE was called and connected from CME.

The greeting doesn't play for a long time(actually 20 seconds or so).

And the interdigit timeout is only 5 secs.

The problem is when I try to session into CUE module, CUE doesn't give
me the prompt, it seems somehow stuck.

Any other suggestions?

 

JJ.

 

 

________________________________

From: Jason Burns [mailto:burns.jason at gmail.com] 
Sent: Thursday, 20 November 2008 13:27
To: James Jung
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] CUE response is very slow

 

Sounds like interdigit timeout.

Is this CallManager or CME calling into CUE?

If you're using CCM then grab a route plan report for the CTI RP DN.

If CME then look at all of the dial-peers for overlap.

On Wed, Nov 19, 2008 at 5:29 PM, James Jung <James.Jung at telecom.co.nz>
wrote:

Hi guys

 

CUE responds 15 seconds after the call hits the VM box. For example,
when the call is forwarded to VM, you have to wait 15 seconds until you
hear "Extension ..., is not available, please leave a message.....". Can
anyone help me out with this?

 

Thanks

JJ.

 

 


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