[cisco-voip] CUE response is very slow

[Ronnie Higginbotham]

Have you rebooted CUE?
  ----- Original Message ----- 
  From: James Jung 
  To: Jason Burns 
  Cc: cisco-voip at puck.nether.net 
  Sent: Wednesday, November 19, 2008 7:40 PM
  Subject: Re: [cisco-voip] CUE response is very slow


  Hi, 

  Thanks for your input.

  Actually the delay is after the CUE was called and connected from CME.

  The greeting doesn't play for a long time(actually 20 seconds or so).

  And the interdigit timeout is only 5 secs.

  The problem is when I try to session into CUE module, CUE doesn't give me the prompt, it seems somehow stuck.

  Any other suggestions?

   

  JJ.

   

   


------------------------------------------------------------------------------

  From: Jason Burns [mailto:burns.jason at gmail.com] 
  Sent: Thursday, 20 November 2008 13:27
  To: James Jung
  Cc: cisco-voip at puck.nether.net
  Subject: Re: [cisco-voip] CUE response is very slow

   

  Sounds like interdigit timeout.

  Is this CallManager or CME calling into CUE?

  If you're using CCM then grab a route plan report for the CTI RP DN.

  If CME then look at all of the dial-peers for overlap.

  On Wed, Nov 19, 2008 at 5:29 PM, James Jung <James.Jung at telecom.co.nz> wrote:

  Hi guys

   

  CUE responds 15 seconds after the call hits the VM box. For example, when the call is forwarded to VM, you have to wait 15 seconds until you hear "Extension ., is not available, please leave a message...". Can anyone help me out with this?

   

  Thanks

  JJ.

   

   


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