[cisco-voip] did Unity pick up?

[Pat Hayes]

If you're actually trying to confirm the caller left a message, your
best/easiest bet is exchange message tracking. You just put in a user
and a time/date range, and it will show you the details of all of the
messages they received, including time and subject (which will contain
the calling party number for external calls). Of course, you need to
have message tracking enabled (it isn't by default).

On Wed, Nov 19, 2008 at 4:06 PM, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:
> Your CDRs should have one of the voicemail ports as the last target. The
> length of the call should be greater than zero...the length of the message
> they said they left.
>
> Granted, they could have escaped out of the voicemail message and fumble
> around unity and call handlers for that time, but it's relatively sure.
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> "Bad grammar makes me [sic]" - Tshirt
>
>
> ----- Original Message -----
> From: "Rossella Mariotti-Jones" <rossella at chemeketa.edu>
> To: cisco-voip at puck.nether.net
> Sent: Wednesday, November 19, 2008 2:24:27 PM GMT -05:00 US/Canada Eastern
> Subject: [cisco-voip] did Unity pick up?
>
> Hi all, if you had to figure out if someone two months ago really left a
> message for a subscriber, where would you look in Unity? I know where to
> look to see if the call actually came in, but how do I know if it actually
> went to voicemail and something got recorded? TIA.
>
>
>
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>
>
>
> rossella mariotti-jones | network analyst | chemeketa community college |
> rossella at chemeketa.edu | 503-589-7775
>
>
>
>
>
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