[cisco-voip] Trouble shooting Unity recorded name

Ed Leatherman ealeatherman at gmail.com
Thu Nov 20 12:26:45 EST 2008


Long shot but are they using the PCA webpage to record names? or through the
TUI?

On Thu, Nov 20, 2008 at 12:17 PM, Scott Voll <svoll.voip at gmail.com> wrote:

> I have a site that is saying that there recorded messages come up with soft
> spots / cut outs / drop outs /  etc.
>
> This is the only problems they are claiming.  I'm using Unity 5.0 with
> exchange 2k7 backend for UM.  Where do I start troubleshooting this?
>
> TSP is 8.3(1.0).  codec is G711 all the way through.
>
> Thanks
>
> Scott
>
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>
>


-- 
Ed Leatherman
Assistant Director, Voice Services
West Virginia University
Telecommunications and Network Operations
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