[cisco-voip] Calling name from Avaya to Cisco Call Manager

Voice Noob voicenoob at gmail.com
Mon Nov 24 15:23:59 EST 2008


Has anyone else heard this? How can I present this as the problem to the
customer / PBX person?

Also here are some of the trac information. Does anyone know how to read
this stuff? :)


:15:33.910 CCM|In  Message -- H225SetupMsg -- Protocol=
H225Protocol|<CLID::StandAloneCluster><NID::10.200.1.60
><LVL::Significant><MASK::0040>

11/24/2008 14:15:33.910 CCM|Ie - H225BearerCapabilityIe -- IEData= 04 03 90
90 A5 |<CLID::StandAloneCluster><NID::10.200.1.60><LVL::State
Transition><MASK::0040>

11/24/2008 14:15:33.910 CCM|Ie - Q931ProgressIndIe -- IEData= 1E 02 80 83
|<CLID::StandAloneCluster><NID::10.200.1.60><LVL::State
Transition><MASK::0040>

11/24/2008 14:15:33.911 CCM|Ie - H225CallingPartyIe -- IEData= 6C 0B 80 35
37 33 39 36 34 36 30 31 30
|<CLID::StandAloneCluster><NID::10.200.1.60><LVL::State
Transition><MASK::0040>

11/24/2008 14:15:33.911 CCM|Ie - Q931CalledPartyIe -- IEData= 70 05 80 33 33
33 38 |<CLID::StandAloneCluster><NID::10.200.1.60><LVL::State
Transition><MASK::0040>

11/24/2008 14:15:33.911 CCM|Ie - H225UserUserIe -- IEData= 7E 00 C3 05 20 90
06 00 08 91 4A 00 05 3C C0 B5 00 4C 54 11 41 76 61 79 61 20 4D 75 6C 74 69
76 61 6E 74 61 67 65 0F 52 30 31 32 69 2E 30 32 2E 30 2E 31 31 31 2E 34 10
03 14 05 04 01 00 00 C0 2C 05 04 01 00 00 C0 3C 05 04 01 00 00 C0 20 01 01
80 66 6B 00 00 44 95 19 57 BD DD 01 B6 0D 48 41 3F C7 00 00 00 D5 1D 80 00
07 00 0A C8 01 32 06 B8 11 00 00 44 95 19 57 BD DD 01 B6 0D 48 41 3F C7 00
00 34 02 13 00 00 64 0C 60 13 80 0B 0F 00 01 00 0A C8 01 33 1F 69 00 1E 40
00 64 06 04 01 00 4C 60 13 80 12 15 00 01 00 0A C8 01 33 1F 68 00 0A C8 01
33 1F 69 00 01 00 01 80 01 00 01 00 10 80 01 80 00
|<CLID::StandAloneCluster><NID::10.200.1.60><LVL::State
Transition><MASK::0040>

11/24/2008 14:15:33.911 CCM|MMan_Id= 0. (iep=  0 dsl=  0 sapi=  0 ces= 0
IpAddr=3201c80a
IpPort=11044)|<CLID::StandAloneCluster><NID::10.200.1.60><LVL::State
Transition><MASK::0040>

11/24/2008 14:15:33.911 CCM|IsdnMsgData1= 08 02 58 BF 05 A1 04 03 90 90 A5
1E 02 80 83 6C 0B 80 35 37 33 39 36 34 36 30 31 30 70 05 80 33 33 33 38 7E
00 C3 05 20 90 06 00 08 91 4A 00 05 3C C0 B5 00 4C 54 11 41 76 61 79 61 20
4D 75 6C 74 69 76 61 6E 74 61 67 65 0F 52 30 31 32 69 2E 30 32 2E 30 2E 31
31 31 2E 34 10 03 14 05 04 01 00 00 C0 2C 05 04 01 00 00 C0 3C 05 04 01 00
00 C0 20 01 01 80 66 6B 00 00 44 95 19 57 BD DD 01 B6 0D 48 41 3F C7 00 00
00 D5 1D 80 00 07 00 0A C8 01 32 06 B8 11 00 00 44 95 19 57 BD DD 01 B6 0D
48 41 3F C7 00 00 34 02 13 00 00 64 0C 60 13 80 0B 0F 00 01 00 0A C8 01 33
1F 69 00 1E 40 00 64 06 04 01 00 4C 60 13 80 12 15 00 01 00 0A C8 01 33 1F
68 00 0A C8 01 33 1F 69 00 01 00 01 80 01 00 01 00 10 80 01 80 00
|<CLID::StandAloneCluster><NID::10.200.1.60><LVL::State
Transition><MASK::0040>

11/24/2008 14:15:33.911 CCM|value H323-UserInformation ::=
|<CLID::StandAloneCluster><NID::10.200.1.60><LVL::State
Transition><MASK::0100>

11/24/2008 14:15:33.912 CCM|SPROCRas - {

  h323-uu-pdu

  {

    h323-message-body setup :

      {

        protocolIdentifier { 0 0 8 2250 0 5 },

        sourceInfo

        {

          vendor

          {

            vendor

            {

              t35CountryCode 181,

              t35Extension 0,

              manufacturerCode 19540

            },

            productId '4176617961204D756C746976616E746167 ...'H,

            versionId '52303132692E30322E302E3131312E34'H

          },

          gatekeeper

          {

          },

          gateway

          {

            protocol

            {

              h320 :

                {

                  supportedPrefixes

                  {

                    {

                      prefix dialedDigits : "9"

                    }

                  }

                },

              h323 :

                {

                  supportedPrefixes

                  {

                    {

                      prefix dialedDigits : "9"

                    }

                  }

                },|<CLID::StandAloneCluster><NID::10.200.1.60><LVL::State
Transition><MASK::0100>

11/24/2008 14:15:33.913 CCM|SPROCRas -

              voice :

                {

                  supportedPrefixes

                  {

                    {

                      prefix dialedDigits : "9"

                    }

                  }

                }

            }

          },

          mcu

          {

          },

          mc TRUE,

          undefinedNode FALSE

        },

        destinationAddress

        {

          dialedDigits : "3338"

        },

        activeMC FALSE,

        conferenceID '0044951957BDDD01B60D48413FC70000'H,

        conferenceGoal create : NULL,

        callType pointToPoint : NULL,

        sourceCallSignalAddress ipAddress :

          {

            ip '0AC80132'H,

            port 1720

          },

        callIdentifier

        {

          guid '0044951957BDDD01B60D48413FC70000'H

        },

        fastStart

        {

          '0000640C6013800B0F0001000AC801331F ...'H,

          '400064060401004C60138012150001000A ...'H

        },

        mediaWaitForConnect FALSE,

        canOverlapSend
TRUE,|<CLID::StandAloneCluster><NID::10.200.1.60><LVL::State
Transition><MASK::0100>

11/24/2008 14:15:33.913 CCM|

        multipleCalls FALSE,

        maintainConnection FALSE

      },


On Thu, Nov 20, 2008 at 10:10 PM, Wes Sisk <wsisk at cisco.com> wrote:

> I discussed this exact scenario with an Avaya PBX guy last week. He
> indicated it was an intenational limitation on the avaya side and that
> additional load (?) was specifically required to enable this passing of
> cname between trunks.  unfortunately I did not get the name of the
> load/package/option.
>
> /wes
>
> On Wednesday, November 19, 2008 9:35:30 AM, Voice Noob
> <voicenoob at gmail.com> <voicenoob at gmail.com> wrote:
>
>  I am having a problem getting calling name to work correctly. I have an
> Avaya system, not sure on the specs on it, that is connected to a CUCM 6.1
> system. All PSTN connectivity goes through the Avaya system first and is
> then sent via H.323 to CUCM. If I call from Cisco phone to Avaya I get
> calling name. If I call from Avaya to Cisco I get calling name. If an
> outside caller from the PSTN calls an Avaya phone they get calling name. If
> a PSTN caller calls into the system and is rerouted to a Cisco phone they do
> not get calling name.  What could be the causes of this and where should I
> start to troubleshoot this issue. Thanks for everyone's help.
>
> ------------------------------
>
> _______________________________________________
> cisco-voip mailing listcisco-voip at puck.nether.nethttps://puck.nether.net/mailman/listinfo/cisco-voip
>
>
>
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