[cisco-voip] Calling name from Avaya to Cisco Call Manager

Wes Sisk wsisk at cisco.com
Thu Nov 20 23:10:36 EST 2008


I discussed this exact scenario with an Avaya PBX guy last week. He 
indicated it was an intenational limitation on the avaya side and that 
additional load (?) was specifically required to enable this passing of 
cname between trunks.  unfortunately I did not get the name of the 
load/package/option.

/wes

On Wednesday, November 19, 2008 9:35:30 AM, Voice Noob 
<voicenoob at gmail.com> wrote:
>
> I am having a problem getting calling name to work correctly. I have 
> an Avaya system, not sure on the specs on it, that is connected to a 
> CUCM 6.1 system. All PSTN connectivity goes through the Avaya system 
> first and is then sent via H.323 to CUCM. If I call from Cisco phone 
> to Avaya I get calling name. If I call from Avaya to Cisco I get 
> calling name. If an outside caller from the PSTN calls an Avaya phone 
> they get calling name. If a PSTN caller calls into the system and is 
> rerouted to a Cisco phone they do not get calling name.  What could be 
> the causes of this and where should I start to troubleshoot this 
> issue. Thanks for everyone's help.
>
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