[cisco-voip] 0x82B2 - Requested facility not subscribed

[Philip Walenta]

By any chance does he have Unified Video Advantage running (I don't even
remember if UVA is supported on a 7911)?
 
Could you post a Q931 ISDN debug?

  _____  

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Frazee, Timothy
Sent: Wednesday, October 01, 2008 4:02 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] 0x82B2 - Requested facility not subscribed



Requested Facility Not Subscribed.

This cause indicates that the user has requested a supplementary service
which is implemented by the equipment which generated this cause, but the
user is not authorized to use.

I have an IP Communicator that is setup in the same location, device pool,
and CSS as a 7911 onsite. I have a single PRI thru a 2801 voice router. The
line on my IPC is shared with the line on the 7911. External mask is also
duplicated.

 

Everything that can be the exact same is.

 

My IPC can call everything I'd want to, but the local 7911 phone cannot.
(local phone gets a reorder tone) Q931 shows the Engineer is dialing it
correctly (its hitting the right dial peer)

 

I get the ISDN error code when he dials the call, but not when I dial the
call.

 

G.722 is turned off in the enterprise parameters and in the region settings.

 

Any ideas?

 

Timothy Frazee 

Network Solutions

Automatic Data Processing, Inc.

cid:image001.jpg at 01C75517.52D94D10

 


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