[cisco-voip] mwi not turning on

Matthew Saskin matt at saskin.net
Sun Oct 5 18:17:01 EDT 2008


Shouldn't need the "....." in the CUE application parameters.  As long 
as the extensions match the CME mwi on/off extensions it'll work.

-matt

Michael Thompson wrote:
> You MAY have to make the following change in CUE.
>
> Semantics are the same, but it might be finicky.
>
> ccn application ciscomwiapplication aa
>  parameter "strMWI_OFF_DN" "8001...." <---
>  parameter "strMWI_ON_DN" "8000...."   <---
>  end application
>
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Dan Letkeman
> Sent: Tuesday, September 30, 2008 11:21 PM
> To: William Roy; cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] mwi not turning on
>
> I have double checked three of the routers in our system and they are
> all setup the same way including the one that is not working:
>
> CME:
>
> !
> ephone-dn  143
>  number 8000....
>  mwi on
> !
> !
> ephone-dn  144
>  number 8001....
>  mwi off
> !
>
>
> Unity Express:
>
>
> ccn application ciscomwiapplication aa
>  description "ciscomwiapplication"
>  enabled
>  maxsessions 6
>  script "setmwi.aef"
>  parameter "CallControlGroupID" "0"
>  parameter "strMWI_OFF_DN" "8001"
>  parameter "strMWI_ON_DN" "8000"
>  end application
>
>
> Any other ideas?
>
> Dan.
>
> On Tue, Sep 30, 2008 at 10:03 PM, William Roy <William.Roy at l7.com.au> wrote:
>   
>> Check that you have set MWI indicate on and off numbers in Unity Express.
>>     
> Then on CUCME check your ephone-dn's that has been setup for MWI on and off
> and make sure it has the corresponding number for the MWI with the
> appropriate amount of dots after the number to match the number of digits
> for your extensions,
>   
>> ie. if you have 4 digit dialling
>>
>> !
>> ephone-dn 2
>> number 2000....
>> mwi on
>> !
>> ephone-dn 3
>> number 2001....
>> mwi off
>> !
>>
>> regards
>> Wil
>> ________________________________________
>> From: cisco-voip-bounces at puck.nether.net
>>     
> [cisco-voip-bounces at puck.nether.net] On Behalf Of Dan Letkeman
> [danletkeman at gmail.com]
>   
>> Sent: Wednesday, 1 October 2008 10:39 AM
>> To: cisco-voip at puck.nether.net
>> Subject: [cisco-voip] mwi not turning on
>>
>> Hello,
>>
>> I have 12 ISR routers in our organization.  All of them are running
>> the same version of CUCME and Unity Express.  One of the locations has
>> issues with the MWI light not working on any of the phones.  Is there
>> a place that I can start troubleshooting?
>>
>> Thanks,
>> Dan.
>> _______________________________________________
>> cisco-voip mailing list
>> cisco-voip at puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>>     
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