[cisco-voip] Resource bug - CSCsq66414 - 6.1(2.1000.13)

Thu Oct 9 11:37:32 EDT 2008

Why do you have to reboot to recover from this condition?  Per the bug it
only happens when setting the software media resource near their max number
of streams and the problem is that when they register they can report 0
streams available.   You should just be able to bounce IPVMSA to get the
resources to re-register, hopefully with the correct number of streams.

I'd hardly think media resources not being available qualifies as bringing
down your system, and it certainly shouldn't require a reboot to recover.
If it is causing something more serious (ie memory leak, resource leak, etc)
in the CCM service itself then you are hitting another bug (in addition to
this one).  

-Ryan 

  _____  

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Brad Ellis
Sent: Wednesday, October 08, 2008 11:42 PM
To: Justin Steinberg
Cc: Cisco VoIPoE List
Subject: Re: [cisco-voip] Resource bug - CSCsq66414 - 6.1(2.1000.13)

Thanks for the suggestions. The only thing we didn't do is switch to MMOH,
but we did everything else. No go.

thanks,

Brad Ellis

CCIE#5796 (R&S / Security)

CCSI# 30482

CEO / President

CCBOOTCAMP - A Cisco Sponsored Organization (SO)

Email: brad at ccbootcamp.com

Toll Free: 877-654-2243

Direct: +1-702-968-5100 = Outside the USA

FAX: +1-702-446-8012

YES! We take Cisco Learning Credits!

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  _____  

From: Justin Steinberg [mailto:jsteinberg at gmail.com] 
Sent: Wednesday, October 08, 2008 8:18 PM
To: Brad Ellis
Cc: James Buchanan; Cisco VoIPoE List
Subject: Re: [cisco-voip] Resource bug - CSCsq66414 - 6.1(2.1000.13)

have you tried the workaround?

Workaround:

Do not set media devices to maximums for all of them and/or disable some of
the media devices.

What is unique about this configuration?  Have you increased the stream
count for IPVMS?  What about switching to MMOH to reduce MOH stream
requirements and adding DSPs to reduce software MTP and software confb load
on the IPVMS.

On Wed, Oct 8, 2008 at 10:30 PM, Brad Ellis <brad at ccbootcamp.com> wrote:

TAC told me that the ES coming out next week has the bug fix. I was told
there is no ES out right now for this bug. Our solution, at the moment, is
to reboot the UC nightly! TAC didn't have a better suggestion. It's kind of
embarrassing for us.

thanks,

Brad Ellis

CCIE#5796 (R&S / Security)

CCSI# 30482

CEO / President

CCBOOTCAMP - A Cisco Sponsored Organization (SO)

Email: brad at ccbootcamp.com

Toll Free: 877-654-2243

Direct: +1-702-968-5100 = Outside the USA

FAX: +1-702-446-8012

YES! We take Cisco Learning Credits!

Training And Remote Racks: http://www.ccbootcamp.com

Routing and Switching Forums: http://www.routerie.com

Security Forums: http://www.securityie.com

Voice Forums: http://www.voiceie.com

  _____  

From: James Buchanan [mailto:jbuchanan at ctiusa.com] 
Sent: Wednesday, October 08, 2008 7:26 PM
To: Brad Ellis; Cisco VoIPoE List
Subject: RE: [cisco-voip] Resource bug - CSCsq66414 - 6.1(2.1000.13)

I had a customer who used Extension Mobility extensively have this issue. I
had another customer who had to disable CSA to keep their system working.
TAC recommended in both cases installing the latest ES for 6.1(2). 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Brad Ellis
Sent: Wednesday, October 08, 2008 5:13 PM
To: Cisco VoIPoE List
Subject: [cisco-voip] Resource bug - CSCsq66414 - 6.1(2.1000.13)

Hi! I am running into this bug at a customer site. It's taking down their
entire UC system. The UC runs out of resources and cant handle calls.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fet
chBugDetails
<http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fe
tchBugDetails&bugId=CSCsq66414> &bugId=CSCsq66414

Has anyone else run into this? It's an 800 phone system w/ a sub and pub.
It's causing major customer sat issues.

thanks,

Brad Ellis

CCIE#5796 (R&S / Security)

CCSI# 30482

CEO / President

CCBOOTCAMP - A Cisco Sponsored Organization (SO)

Email: brad at ccbootcamp.com

Toll Free: 877-654-2243

International: +1-702-968-5100

Toronto, Canada: +1-416-238-0441
Skype: skype:ccbootcamp?call

FAX: +1-702-446-8012

YES! We take Cisco Learning Credits!

Training And Remote Racks: http://www.ccbootcamp.com
<http://www.ccbootcamp.com/> 

Routing and Switching Forums: http://www.routerie.com
<http://www.routerie.com/> 

Security Forums: http://www.securityie.com <http://www.securityie.com/> 

Voice Forums: http://www.voiceie.com

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