[cisco-voip] Subscriber not accessible using dial-by-name directory

[Faye Day]

Guys,

Unity 4.2(1), CUCM 4.2(3) - I've searched on CCO and on the Cisco-voip archives, tried all the suggestions and can't find a solution. I have a subscriber in Unity that cannot be accessed using the dial-by-name directory. The system says - "no matching names, try a different spelling". The voice mail account is fully setup and functioning properly. The user has recorded her name and her profile is checked to be listed in the directory. She is listed in active directory. I've done a replication on Changed Directory Objects. dBWalker didn't find any errors.

Any ideas about what I can do to resolve this?

Thanks,

Faye Day

Wilson County Technology Services
Assistant Director
(252) 206-1024
(252) 265-5960 fax

Opinions in this message may not represent the policy of Wilson County. Email correspondence to and from me, in connection with the transaction of public business, is subject to the North Carolina Public Records Law and may be disclosed to third parties.


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