[cisco-voip] IPCC Express 3.5 EOL/EOS - Licenses

[Voice Noob]

I just had this same problem with a customer and Cisco. Customer wanted to
buy 10 new agent licesnes for IPCC 4.x. Cisco says it is not shipping
anymore and told me to upgrade which means I have to upgrade call manager
and IPCC. The customer was not to happy with that.

On Mon, Oct 20, 2008 at 4:29 PM, Micah Bennett <mbennett at als-xtn.com> wrote:

>  Hello All
>
> If a product such as IPCC Express 3.5 is End of Sale but is still listed as
> supported until 9-23-2010, should you still be able to purchase additional
> agent seat licenses for it?
>
> Does it make a difference if this deployment is covered under a Cisco
> service contract or not?
>
> Thanks
>
> *******Micah Bennett*
>
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20081020/0f0269dd/attachment.html>