[cisco-voip] Mobile Connect - Mid Call Enterprisefeatures

[Ryan Ratliff]

The process for conference/transfer is a bit more complicated I'm afraid.
For Conference:
1. Enter: *82 (Exclusive Hold) 
2. Make new call to Enterprise Feature Access DID. 
3. On connect enter: 
<PIN_number> # *85 # <Conference_Target/DN> # 
4. Upon answer by conference target enter: *85 
 
For transfer it's the same only use *84 instead of *85.

-Ryan 

 

  _____  

From: STEVEN CASPER [mailto:SCASPER at mtb.com] 
Sent: Thursday, October 23, 2008 8:48 AM
To: Ryan Ratliff; cisco-voip at puck.nether.net
Cc: KATHERINE FOX
Subject: RE: [cisco-voip] Mobile Connect - Mid Call Enterprisefeatures


Hi Ryan,
 
Here is what I have tried:
 
Inbound call to desk phone with mobile connect enabled
Pick up call on associated cell phone
hold (*81 or *82) and resume (*83) works.
 
tried transfer *84 and conference *85  separately and in combination with
putting the call on hold but nothing happens. I would think the system would
send some kind of tone or indication to continue the conf or transfer
function. I did not see anything in the bug toolkit relating to these
features.
 
Steve
 


>>> "Ryan Ratliff" <rratliff at cisco.com> 10/22/2008 5:10 PM >>>

I believe you have to hold the call before initiating transfer or
conference.    What is the exact sequence you are trying?
 

-Ryan 

 

  _____  

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of STEVEN CASPER
Sent: Wednesday, October 22, 2008 11:31 AM
To: cisco-voip at puck.nether.net
Cc: KATHERINE FOX
Subject: [cisco-voip] Mobile Connect - Mid Call Enterprise features


Any body get Mobile Connect - Mid Call Enterprise features to work?
 
Hold (*81) and Resume(*83) work ok but no luck with Transfer(*84) or
Conference(*85). This is to plain old dumb cell phones.
 
Thanks!
Steve


 

************************************

This email may contain privileged and/or confidential information that is
intended solely for the use of the addressee.  If you are not the intended
recipient or entity, you are strictly prohibited from disclosing, copying,
distributing or using any of the information contained in the transmission.
If you received this communication in error, please contact the sender
immediately and destroy the material in its entirety, whether electronic or
hard copy.  This communication may contain nonpublic personal information
about consumers subject to the restrictions of the Gramm-Leach-Bliley Act
and the Sarbanes-Oxley Act.  You may not directly or indirectly reuse or
disclose such information for any purpose other than to provide the services
for which you are receiving the information.

There are risks associated with the use of electronic transmission.  The
sender of this information does not control the method of transmittal or
service providers and assumes no duty or obligation for the security,
receipt, or third party interception of this transmission.

************************************
************************************

This email may contain privileged and/or confidential information that is
intended solely for the use of the addressee.  If you are not the intended
recipient or entity, you are strictly prohibited from disclosing, copying,
distributing or using any of the information contained in the transmission.
If you received this communication in error, please contact the sender
immediately and destroy the material in its entirety, whether electronic or
hard copy.  This communication may contain nonpublic personal information
about consumers subject to the restrictions of the Gramm-Leach-Bliley Act
and the Sarbanes-Oxley Act.  You may not directly or indirectly reuse or
disclose such information for any purpose other than to provide the services
for which you are receiving the information.

There are risks associated with the use of electronic transmission.  The
sender of this information does not control the method of transmittal or
service providers and assumes no duty or obligation for the security,
receipt, or third party interception of this transmission.

************************************
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20081023/6a642217/attachment-0001.html>