[cisco-voip] Mobile Connect - Mid Call Enterprisefeatures

Malcolm Caldwell malcolm.caldwell at cdu.edu.au
Thu Oct 23 19:43:21 EDT 2008


On Thu, 2008-10-23 at 09:44 -0400, Ryan Ratliff wrote:
> The process for conference/transfer is a bit more complicated I'm
> afraid.
> For Conference:
> 1. Enter: *82 (Exclusive Hold) 
> 2. Make new call to Enterprise Feature Access DID. 
> 3. On connect enter: 
> <PIN_number> # *85 # <Conference_Target/DN> # 
> 4. Upon answer by conference target enter: *85 
> 
>  
> For transfer it's the same only use *84 instead of *85.
> -Ryan 

The documentation mentions Smart phone clients in many different places.
Is there such a client available?

Is this client actually the mobile communicator, for which you need all
the mobile advantage (or what ever it is called).  I understand this to
be an additional server in the DMZ that acts as a proxy. And licences.

>  
> 
> 
> ______________________________________________________________________
> From: STEVEN CASPER [mailto:SCASPER at mtb.com] 
> Sent: Thursday, October 23, 2008 8:48 AM
> To: Ryan Ratliff; cisco-voip at puck.nether.net
> Cc: KATHERINE FOX
> Subject: RE: [cisco-voip] Mobile Connect - Mid Call Enterprisefeatures
> 
> 
> 
> Hi Ryan,
>  
> Here is what I have tried:
>  
> Inbound call to desk phone with mobile connect enabled
> Pick up call on associated cell phone
> hold (*81 or *82) and resume (*83) works.
>  
> tried transfer *84 and conference *85  separately and in combination
> with putting the call on hold but nothing happens. I would think the
> system would send some kind of tone or indication to continue the conf
> or transfer function. I did not see anything in the bug toolkit
> relating to these features.
>  
> Steve
>  
> 
> 
> >>> "Ryan Ratliff" <rratliff at cisco.com> 10/22/2008 5:10 PM >>>
> 
> I believe you have to hold the call before initiating transfer or
> conference.    What is the exact sequence you are trying?
>  
> -Ryan 
> 
>  
> 
> 
> ______________________________________________________________________
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of STEVEN CASPER
> Sent: Wednesday, October 22, 2008 11:31 AM
> To: cisco-voip at puck.nether.net
> Cc: KATHERINE FOX
> Subject: [cisco-voip] Mobile Connect - Mid Call Enterprise features
> 
> 
> 
> Any body get Mobile Connect - Mid Call Enterprise features to work?
>  
> Hold (*81) and Resume(*83) work ok but no luck with Transfer(*84) or
> Conference(*85). This is to plain old dumb cell phones.
>  
> Thanks!
> Steve
> 
> 
>  
> 
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