[cisco-voip] Mobile Connect - Mid Call Enterprisefeatures

[Ryan Ratliff]

That's correct.  We have a software client for certain smart phones that
will enable you to use features like hold, transfer, etc via softkeys on the
phone rather than dialing feature codes via the mobile connect service.

The product that works with these is Cisco  Unified Mobility Advantae (CUMA)
and Mobile Communicator (CUMC).
 


-Ryan 
-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Malcolm Caldwell
Sent: Thursday, October 23, 2008 7:43 PM
To: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Mobile Connect - Mid Call Enterprisefeatures

On Thu, 2008-10-23 at 09:44 -0400, Ryan Ratliff wrote:
> The process for conference/transfer is a bit more complicated I'm 
> afraid.
> For Conference:
> 1. Enter: *82 (Exclusive Hold)
> 2. Make new call to Enterprise Feature Access DID. 
> 3. On connect enter: 
> <PIN_number> # *85 # <Conference_Target/DN> # 4. Upon answer by 
> conference target enter: *85
> 
>  
> For transfer it's the same only use *84 instead of *85.
> -Ryan

The documentation mentions Smart phone clients in many different places.
Is there such a client available?

Is this client actually the mobile communicator, for which you need all the
mobile advantage (or what ever it is called).  I understand this to be an
additional server in the DMZ that acts as a proxy. And licences.

>  
> 
> 
> ______________________________________________________________________
> From: STEVEN CASPER [mailto:SCASPER at mtb.com]
> Sent: Thursday, October 23, 2008 8:48 AM
> To: Ryan Ratliff; cisco-voip at puck.nether.net
> Cc: KATHERINE FOX
> Subject: RE: [cisco-voip] Mobile Connect - Mid Call Enterprisefeatures
> 
> 
> 
> Hi Ryan,
>  
> Here is what I have tried:
>  
> Inbound call to desk phone with mobile connect enabled Pick up call on 
> associated cell phone hold (*81 or *82) and resume (*83) works.
>  
> tried transfer *84 and conference *85  separately and in combination 
> with putting the call on hold but nothing happens. I would think the 
> system would send some kind of tone or indication to continue the conf 
> or transfer function. I did not see anything in the bug toolkit 
> relating to these features.
>  
> Steve
>  
> 
> 
> >>> "Ryan Ratliff" <rratliff at cisco.com> 10/22/2008 5:10 PM >>>
> 
> I believe you have to hold the call before initiating transfer or
> conference.    What is the exact sequence you are trying?
>  
> -Ryan
> 
>  
> 
> 
> ______________________________________________________________________
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of STEVEN CASPER
> Sent: Wednesday, October 22, 2008 11:31 AM
> To: cisco-voip at puck.nether.net
> Cc: KATHERINE FOX
> Subject: [cisco-voip] Mobile Connect - Mid Call Enterprise features
> 
> 
> 
> Any body get Mobile Connect - Mid Call Enterprise features to work?
>  
> Hold (*81) and Resume(*83) work ok but no luck with Transfer(*84) or 
> Conference(*85). This is to plain old dumb cell phones.
>  
> Thanks!
> Steve
> 
> 
>  
> 
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