[cisco-voip] CME B-ACD and AA problem

Syed Khalid Ali syed.khalid.khursheed at gmail.com
Wed Oct 29 06:38:31 EDT 2008


Dear all,

I am able implement the CME B-ACD. The dial-by extension option is
working fine but when I select the hunt group option which is 1 (in
this case) or 0 for operator, either nothing happens or the call is
transfered to IP phones and phone display "ONE CALL IN QUEUE" but do
not ring and red-light on the handset starts to blink for sometime.
Also during configuration, router showed a number of parmas not
registerd.
Using CCME 7.0(0) and IOS 12.4(20)T
Below is the config:

application
  service queue flash:app-b-acd-2.1.2.2.tcl
  param queue-len 15
  param aa-hunt1 7005
  param number-of-hunt-grps 1
  param queue-manager-debugs 1
  !
  service aa flash:app-b-acd-aa-2.1.2.2.tcl
  paramspace english index 1
  param number-of-hunt-grps 1
  param dial-by-extension-option 3
  param handoff-string aa
  paramspace english language en
  param max-time-vm-retry 3
  param max-extension-length 4
  param aa-pilot 7000
  paramspace english location flash:
  param second-greeting-time 45
  param welcome-prompt _bacd_welcome.au
  param max-time-call-retry 600
  param voice-mail 1003
  param service-name queue
  !
 dial-peer voice 60 voip
 service aa
 destination-pattern 7000
 session target ipv4:10.1.1.1
 incoming called-number 7000
 dtmf-relay h245-alphanumeric
 codec g711ulaw
!
ephone-hunt 2 sequential
 pilot 7005
 list 1001, 1002
 timeout 10, 10
 statistics collect

-- 
Thanks,
Syed Khalid Ali


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