[cisco-voip] CME B-ACD and AA problem
Syed Khalid Ali
syed.khalid.khursheed at gmail.com
Wed Oct 29 06:38:31 EDT 2008
Dear all,
I am able implement the CME B-ACD. The dial-by extension option is
working fine but when I select the hunt group option which is 1 (in
this case) or 0 for operator, either nothing happens or the call is
transfered to IP phones and phone display "ONE CALL IN QUEUE" but do
not ring and red-light on the handset starts to blink for sometime.
Also during configuration, router showed a number of parmas not
registerd.
Using CCME 7.0(0) and IOS 12.4(20)T
Below is the config:
application
service queue flash:app-b-acd-2.1.2.2.tcl
param queue-len 15
param aa-hunt1 7005
param number-of-hunt-grps 1
param queue-manager-debugs 1
!
service aa flash:app-b-acd-aa-2.1.2.2.tcl
paramspace english index 1
param number-of-hunt-grps 1
param dial-by-extension-option 3
param handoff-string aa
paramspace english language en
param max-time-vm-retry 3
param max-extension-length 4
param aa-pilot 7000
paramspace english location flash:
param second-greeting-time 45
param welcome-prompt _bacd_welcome.au
param max-time-call-retry 600
param voice-mail 1003
param service-name queue
!
dial-peer voice 60 voip
service aa
destination-pattern 7000
session target ipv4:10.1.1.1
incoming called-number 7000
dtmf-relay h245-alphanumeric
codec g711ulaw
!
ephone-hunt 2 sequential
pilot 7005
list 1001, 1002
timeout 10, 10
statistics collect
--
Thanks,
Syed Khalid Ali
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