[cisco-voip] Transcoder question

[David Lima]

Hi all, I have a transcoder problem to make a call to a cell-phone. I have two device pools configured (DP-A and DP-B), two regions and two locations with three 7912 ip phones in the remote region.
I have a Cisco 2801 for conference and trancoder hardware resources, and they are registered in the CCM. When I try to establish a call, the call is drooped and I cannot see that a transcodig resources is being used. Bue when I use G711 in both regions, the call is completed.
What should I check?
Thanks for your help
David


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