[cisco-voip] Transcoder question

[Peter Slow]

David,
   I understand that you have two physical locations - Remote
(assigned to DP-B?) and [let's call it HQ] (assigned to DP-A?) Please
let me knwo if this is correct.

I imagine that between these two regions, you have g.729 configured.
I imagine that between DP-A and DP-A, in other words, _within_ DP-A,
you use g.711.

Please check and make sure what I'm assuming is correct.

Please tell us:
The _physical_ location of the 2801 used for conferencing/transcoding
The _physical_ location of the gateway used to connect to the PSTN

the device pool the gateway is in, (check this under the gateway config menu)
the device pool the transcoder is in (check this under the media
resources > transcoder menu)

Please confirm that you're using an H.323 gateway for PSTN access

Once you've given us this information, we can provide some answers as
to what's goign on, but i will need that information to tell you what
you need to go look at first =)

Lookin' forward to helping,
-Pete


On Mon, Sep 1, 2008 at 9:58 AM, David Lima <David.Lima at alphasys.com.bo> wrote:
> Hi all, I have a transcoder problem to make a call to a cell-phone. I have
> two device pools configured (DP-A and DP-B), two regions and two locations
> with three 7912 ip phones in the remote region.
>
> I have a Cisco 2801 for conference and trancoder hardware resources, and
> they are registered in the CCM. When I try to establish a call, the call is
> drooped and I cannot see that a transcodig resources is being used. Bue when
> I use G711 in both regions, the call is completed.
>
> What should I check?
>
> Thanks for your help
>
> David
>
>
>
>
>
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